1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1. Personal Information:
When you purchase a home warranty plan, request a quote, or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Physical address
- Payment information (for billing purposes)
1.2. Non-Personal Information:
We also collect non-personal information such as:
- Browser type
- IP address
- Pages visited on our website
- Time and date of access
This information helps us understand how visitors use our site and improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Service Provision:
To process your home warranty plan, manage your account, and handle any claims or inquiries.
2.2. Communication:
To send you updates about your plan, billing information, service alerts, and promotional offers. You can opt out of promotional emails at any time.
2.3. Customer Support:
To respond to your inquiries and provide customer support regarding your home warranty plan.
2.4. Site Improvement:
To analyze user activity on our website and improve our services, content, and overall user experience.
2.5. Legal Compliance:
To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1. Service Providers:
We may share your information with trusted service providers (such as contractors, repair technicians, and payment processors) who assist us in delivering our services. These third parties are obligated to protect your information and use it only for the purposes specified.
3.2. Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid legal requests from authorities (e.g., court orders or subpoenas).
3.3. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. You will be notified via email or notice on our website if this occurs.
4. Data Security
We take the security of your personal information seriously and implement various security measures to protect your data, including:
- Encryption of sensitive information (such as payment details)
- Secure servers and firewalls to protect against unauthorized access
- Regular monitoring and updates to our security practices
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and remember your preferences.
5.1. Types of Cookies Used:
- Essential Cookies: Necessary for the functioning of the website and services.
- Analytical Cookies: Help us analyze how users interact with our website.
- Marketing Cookies: Used to provide you with relevant advertising.
You can manage or disable cookies through your browser settings, but please note that certain features of our website may not function properly if cookies are disabled.
6. Your Rights
You have certain rights regarding your personal information, including:
6.1. Access and Correction:
You can request access to the personal information we hold about you and request corrections if there are any inaccuracies.
6.2. Data Deletion:
You have the right to request that we delete your personal information, subject to certain legal exceptions.
6.3. Opt-Out:
You may opt-out of receiving promotional emails by following the “unsubscribe” link in our communications or contacting us directly.
6.4. Data Portability:
You can request a copy of your personal information in a structured, commonly used format.
To exercise these rights, please contact us at info@worldhomewarranty.com.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending an email to registered users. Please review this policy periodically for updates.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
WORLD HOME WARRANTY
Address: 8 The Green, Suite B, Dover, DE 19901, USA
Phone: +1 888 684 9523
Email: info@worldhomewarranty.com
Website: worldhomewarranty.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as outlined. Thank you for trusting WORLD HOME WARRANTY with your personal information.